PRIVACY POLICY

Article 1: Information we collect

When you visit our website, you may be asked to voluntarily provide your personal information when you are requesting a quote, ordering products, signing up for a newsletter, or providing general feedback. If you opt not to provide us with personal information, you can still access our website; however, you may be unable to use certain functionalities on the website, such as requesting a quote or ordering products. During a normal visit to our website, some non personally identifiable information about you is collected. This is data that does not permit direct association with any specific individual and is collected on an aggregated (or anonymous) basis. Non-personal information may include information such as tracking website pages that are visited, amount of time spent on the website, clicks, page views, browser type and version, and zip code. Also, certain functionalities of our website may allow you to create login credentials by typing in your user name/ID and password. For information regarding third party website privacy practices that may be linked to our website, refer to those third parties privacy statements; as EBISU SA does not own or operate those third party or social networking websites. The email and share functionalities on our website provide you with the opportunity to share content by emailing website content to anyone you choose including yourself or by sharing the information on a social networking website. When you share the information on a social networking website, you allow us to receive your personal and other information that is accessible.

Article 2: What do we use your information for ?

Our main interest in collecting personal information from you when you visit our website is to provide you the functionality and services that you need to have for a meaningful and tailored experience while using our website features. Any of the information we collect from you may be used in one of the following ways for internal business purposes:
- To personalize your experience : your information helps us to better respond to your individual needs.
- To improve our website : we continually strive to improve our website offerings based on the information and feedback we receive from you. 
- To improve customer service : your information helps us to more effectively respond to your customer service requests and support needs. 
- To analyze and manage our business : your information, whether public or private, will not be sold, exchanged, transferred, or given to any third party for any reason, without your consent, other than for the express purpose of delivering on a request you have made to us.
- To fulfill orders and requests for products or information.
- To process credit card payment.
- To track orders and process returns and exchanges.
- To track and confirm online orders.
- To send periodic emails -the email address you provide will only be used to send you response to request for quotation, marketing and promotional information, etc., as requested.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. We may collect, use, transfer, and disclose non-personal information for any purposes. Our main interest in collecting aggregate (non-personal) information from you is to be able to perform website metrics that allow us to improve the functionality of the website and to understand which parts of the website are of most interest.

Article 3: Your rights and your Consent

You may at any time review or request the rectification or cancellation of your personal data held by EBISU SA as well as oppose, without charge, any further use of the same personal data, such as for example for direct marketing purposes or the transfer of your personal data, by contacting us at EBISU SA, or by email. Further information can also be requested from national data protection authorities.

Article 4: How do we protect your information ?

EBISU SA maintains adequate technical and organizational security measures to protect the security of personal information against loss and misuse. We use reasonable security measures to protect the privacy of the personal information under our control and limit access accordingly. We use a variety of information security measures to protect your online transactions with us. Our websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL secures information you submit through our websites such as order information, including your name, address, and credit card number. However, we cannot guarantee that any electronic commerce is completely secure. We encourage you to take positive steps to protect yourself online, including ensuring that any online account information you have remains secure.

Article 5: Do we use cookies ?

Yes, cookies are small text files that a website or its service provider transfers to your devices, such as mobile devices or computers through your web browser (if you allow) that enables the websites or service providers’ systems to recognize your browser and capture and remember certain information. This can include whether you clicked on particular links or pages, or read pages on the site months or even years ago. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction; so that we can offer a better website experiences and tools in the future. This helps us make your experience more convenient, personal and relevant. By continuing to use our website, you are agreeing to the placement of cookies on your phone, mobile device or computer in order to analyze the way you use our website. You can block cookies by activating the setting on your web browser that allows you to refuse the setting of all or some cookies. These settings are usually found in the ‘options’ or ‘preferences’ menu of your web browser. In order to understand these settings or get further information, refer to the documentation provided by the provider / publisher of the web browser you are using. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site or perform certain functionalities of the website, such as requesting a quote.

Article 6: Do we disclose any information to outside parties ?

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Article 7: Your Consent

By using our site, you consent to our website privacy policy.

Contact us

If you have any questions about this privacy policy, EBISU SA's data processing practices, or your relationship with the EBISU SA website, you can contact us by email.