IWC
IW388304
IW388304
CHF 10,215.45 Inc. vat
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DETAILS
DETAILS
- New
Brand new, without any signs of wear.
- Unworn
Mint condition, without signs of wear.
From old stockpile, may have minimal signs of wear from storage.
- Very good
Worn with little to no signs of wear.
Glass, hands, dial, case, and movement in very good condition.
Movement serviced to an adequate extent.
May have been polished.
- Good
Light signs of wear or scratches.
Glass, hands, dial, case, and movement in good condition.
No large dents. No hair-line cracks.
Repaired using only original parts.
Movement potentially serviced.
May have been polished.
- Fair
Obvious signs of wear or scratches.
Fully functional.
Glass may have been replaced.
Small dents.
May have been polished.
Movement may require servicing.
The original warranty certification issued with a watch
SHIPPING AND TAXES
SHIPPING AND TAXES
- SHIPPING COSTS
- TAXES
Usually these fees are demanded prior to delivery and are collected by the courier or your local Custom Authority.
- SHIPPING TIME
All watches in stock are shipped within 24/48h after receipt of payment. For orders placed on weekends or during holidays, they will be processed the next working day.
The delivery time is between 1-5 days, depending from the final destination.
For watches "On order", the approximate time is between 4 and 8 weeks.
- SHIPPING / DELIVERY / RECEIVING PROCEDURE
As soon as the good leaves our warehouse, you will receive an email confirmation with your tracking number in order to follow your shipment.
Our shipping costs include an insurance that covers 100% of the watch value.
Upon receipt of your order, please check that the package has no damage or that it hasn't been opened .
In case of doubt, it is essential to mention “subject to unpacking” and to open the parcel at the carrier presence. All our packages are packed under video surveillance. If you receive a package that seems suspicious, do not hesitate to refuse it.If not, your order will not be covered by our insurance. No claim will be taken into account.
PAYMENTS
PAYMENTS
You can pay in:
- Cash at the Office
- Credit Card (Visa Mastercard) both online (we will send you a link in order to make the payment) and at our office
- Bank transfer
You can pay with a cheap and fast local transfer from your Country and in your currency!!
Your payment information is processed securely.
We do not store credit card details nor have access to your credit card information
RETURNS AND REFUND
RETURNS AND REFUND
- 14 DAYS OF RETURN - MONEY BACK GUARANTEE
If you are not satisfied by the item you have purchased, you can return back and to be refunded.
Please note that, your return must be delivered within 14 days. Returns received after this period will not be accepted unless agreed in advance with our customer service.
All return shipping fees will be at your charge.
Watches must be returned with all packaging and accessories. Items are not returnable if worn or altered
The refund will be made by the same payment means used for the purchase.
Please note: credit card processing fees will not be refunded if the payment was made by card and the payout has already been completed
Remember that duties and taxes paid when you have imported the watch, can't be refund by us.
This right of return does not apply to watches "On order" since it is a product that we do not have in stock and that we must find following your request. Exceeding the indicative time for this type of order (4 -8 weeks) is not a reason to cancel the order.
Purchases made in our showroom can not be exchanged or refunded.
In case of defective products (incomplete product or error of reference), we will organize the return product with our carrier.
- HOW TO RETURN YOUR ITEMS TO US
1) Make a request for return by email.
2) After validation by our customer service, please return the watch in the same condition as you received it: never worn with its complete set (box, warranty card, booklet, stickers ...)
3) You are free to choose the carrier of your choice. Nonetheless, we recommend to use a delivery service with tracking number, delivery receipt and insurance. If you do not have a transport solution, we can help you by proposing a solution with our carriers.
4) Once received, your return will be processed and you will receive an email confirmation with the details of the refund.
TAX FREE
TAX FREE
HOW TO CLAIM YOUR VAT REFUND BACK?
Ask to our team for the Tax Free Form when you pick up your purchase at our office or we will send it to you by email if you pick up the watch in a Swiss Post Office (select "receiving letters and parcels" and "branch").
We will need a copy of your passport or ID card, we will fill the form with your details and the goods purchased then you will sign it.
Keep the Tax Free Form signed safe together with the original receipts.
2. At the airport or borders
When you’re about to leave Switzerland, find the customs to get a stamp. Present the following information:
- The Tax Free Forms filled and signed
- The original receipts
- Purchased goods
- Your passport or ID
- International travel ticket (at the rail station or airport)
- “Don’t check-in with the
purchased goods before you have processed the VAT refund. The Customs might want to inspect your goods.”
3. Advise us when you’ll leave the country
Since that you'll have got your Tax Free form stamped, you will need to send it us in order to process your tax refund.
4. The payment
There are two ways to get your money back.
- You can choose for credit card (the percentage will depend on the value of the goods purchased)
- Bank transfer
Performance aspects such as high robustness, easy readability and maximum precision are deeply rooted in IWC's DNA as a watch manufacturer. With the Pilot's Watch Performance Chronograph, the company presents a chronograph that has been uncompromisingly optimised for performance. This version is dedicated to Mercedes AMG. The performance and sports car subsidiary of Mercedes-Benz has been a partner of IWC since 2004. The 41-millimetre case, the crown and pushers are crafted from grade 5 titanium, an alloy which is around 45 percent lighter than steel and remarkably rigid. The case features a brushed finish with polished details on the horns. An outstanding functional feature of the watch is the ceramic bezel with a tachymeter scale, which allows the wearer to measure the average speed in relation to the distance travelled. Matching the polished black ceramic bezel, the model features a black dial with a glossy finish. The recessed totalizers, the hands and the applied indices and numerals in blackened nickel, filled with Super-LumiNova®, provide additional depth and ensure excellent night-time readability. The Pilot’s Watch Performance Chronograph 41 is powered by the IWC-manufactured 69385 calibre. This mechanical chronograph movement consists of 242 individual parts and is visible through a tinted sapphire glass case back. Its bi-directional pawl winding system builds up a power reserve of 46 hours in the mainspring. Column-wheel control of the chronograph ensures that individual phases in the switching sequence are clearly defined. There is also a distinct tactile resistance when the buttons are pushed. The chronograph features the IWC-typical vertical subdial arrangement. The stopped minutes are displayed directly at the 12 o’clock position, enhancing readability. The watch is water-resistant to 10 bar and delivered with an integrated titanium bracelet with polished middle links.
